Robocalls continue to reach Americans by the billions, and while the overall volume has declined from some recent peaks, scam and telemarketing calls remain a significant consumer protection problem.
The latest available data show two important sides of the problem.
The Federal Trade Commission (FTC) received 2,618,077 Do Not Call complaints in fiscal year 2025, including 1,601,611 complaints identified as robocalls. That means robocalls accounted for about 61% of all Do Not Call complaints where consumers reported unwanted calls. FTC data also show that total complaints increased about 25.5% from fiscal year 2024, while reported robocall complaints increased about 45.7%. Even so, overall Do Not Call complaints remained approximately 48% below their 2021 level.
At the same time, the YouMail Robocall Index estimates that Americans received 52.5 billion robocalls in 2025, only about 1% fewer than in 2024. More concerningly, YouMail estimated that 29.6 billion calls, or 57% of all robocalls in 2025, were telemarketing or scam calls, an increase of 15.4% from the previous year.
The most recent 2026 data offer some encouraging signs. Americans received approximately 3.89 billion robocalls in August 2026, down 10% from July and the lowest monthly level since October 2025. That still equals roughly 125.4 million robocalls every day, 5.2 million every hour, and around 1,450 every second.
From January through August 2026, YouMail estimates approximately 32.7 billion robocalls nationwide. Based on its historical monthly data, that is about 10.9% fewer than during the same eight months of 2025.
It is important to distinguish these figures. FTC statistics are based on consumer complaints and are not a survey or a count of every unwanted call. YouMail figures are estimates based on call traffic analyzed through its robocall identification platform.
Together, however, they provide a useful picture of the scale and changing nature of unwanted calls in the United States.
Top Robocall Complaints in 2025
According to the FTC's National Do Not Call Registry Data Book for Fiscal Year 2025, the leading robocall complaint categories have changed considerably from those seen several years ago.
The FTC recorded 389,560 robocall complaints about debt reduction, followed by 152,764 involving imposters, 129,076 involving medical and prescription services, 17,963 involving energy, solar, and utilities, and 10,813 involving warranties and protection plans.
The FTC cautions that these are unverified complaints submitted by consumers. Not every consumer identifies the topic of a call, so the figures should not be interpreted as a complete count of every robocall or scam occurring in the United States.
1. Debt Reduction Robocalls
389,560 FTC robocall complaints
Debt reduction has become the largest reported robocall topic by a substantial margin. The FTC recorded nearly 390,000 robocall complaints involving debt reduction in fiscal year 2025, more than twice the number reported for the second largest category.
These calls can include offers to reduce credit card debt, settle loans, lower interest rates, or provide student loan relief. A major warning sign is a company demanding payment before providing the promised debt relief.
The FTC's Telemarketing Sales Rule restricts debt relief companies selling services over the telephone from collecting fees before they have successfully settled or reduced a consumer's debt and the consumer has made at least one payment under the new agreement.
Student loan borrowers have also continued to be targeted. In July 2026, the FTC announced a proposed order permanently banning an operator from the debt relief industry and telemarketing after alleging that a student loan forgiveness operation took more than $45.9 million from consumers while falsely claiming an affiliation with the U.S. Department of Education.
Unexpected promises to erase debt quickly, guaranteed forgiveness, claims of government affiliation, and demands for immediate payment should therefore be treated with caution.
2. Imposter Robocalls
152,764 FTC robocall complaints
Imposter calls were the second largest robocall complaint category in the FTC's fiscal year 2025 Do Not Call data. These callers may pretend to represent government agencies, banks, retailers, technology companies, utilities, family members, or other organizations a consumer is likely to trust.
The financial consequences can be enormous. Across all contact methods, not only telephone calls, the FTC received more than one million reports of imposter scams in 2025, making impersonation the most frequently reported fraud category. Consumers reported losing more than $3.5 billion to these scams. Nearly $1 billion in reported losses involved business impersonators, with bank impersonation producing the highest business imposter losses, while government impersonators accounted for approximately $920 million.
Caller ID is not proof that the person calling is legitimate. Scammers can spoof telephone numbers so a call appears to come from a local number, bank, business, or government agency.
Artificial intelligence has made impersonation another concern. In 2024, the Federal Communications Commission formally ruled that AI generated voices qualify as artificial voices under the Telephone Consumer Protection Act, making calls using those voices subject to the same restrictions applicable to artificial or prerecorded voice calls. The FCC specifically cited the use of voice cloning to impersonate family members, celebrities, and others.
3. Medical and Prescription Robocalls
129,076 FTC robocall complaints
Medical and prescription related calls were the third most frequently reported robocall topic in fiscal year 2025, accounting for 129,076 complaints.
These calls can involve health insurance, prescription benefits, medical products, Medicare related offers, discount plans, or supposed government health programs. Consumers should be especially careful when an unsolicited caller requests a Social Security number, Medicare information, insurance details, financial information, or payment.
Recent FTC enforcement illustrates how large this problem can become. In August 2025, the FTC announced settlements requiring Assurance IQ and MediaAlpha to pay a combined $145 million over allegations that they misled consumers seeking health insurance. The FTC alleged that consumers were directed toward plans that did not provide the coverage they expected and that consumers, including people whose numbers were on the National Do Not Call Registry, were bombarded with telemarketing calls and robocalls.
The MediaAlpha case was particularly notable because the FTC alleged that misleading websites and advertisements implied government connections and generated consumer information that was subsequently sold to telemarketers.
4. Energy, Solar, and Utility Robocalls
17,963 FTC robocall complaints
Energy, solar, and utility related calls accounted for 17,963 robocall complaints in fiscal year 2025.
Utility impersonation scams commonly use urgency. A caller may claim that electricity, gas, or water service will be disconnected unless an overdue bill is paid immediately.
The FTC warns that legitimate utilities do not unexpectedly demand immediate payment through methods such as gift cards, cryptocurrency, wire transfers, or payment apps. Consumers who receive an unexpected utility call should contact the company themselves using a telephone number from a bill or the utility's official website rather than relying on the number provided by the caller.
Similar caution is appropriate with unsolicited solar offers, particularly when a caller claims to represent the government or a utility company or promises unusually large savings without providing verifiable information.
5. Warranty and Protection Plan Robocalls
10,813 FTC robocall complaints
Auto warranty robocalls dominated complaint discussions several years ago, but they are no longer the leading robocall category.
The FTC recorded 10,813 robocall complaints involving warranties and protection plans in fiscal year 2025, placing the category well below debt reduction, imposter, and medical calls.
That does not mean warranty scams have disappeared. In June 2026, the FTC announced another round of refunds to consumers who purchased extended auto warranties from American Vehicle Protection. The FTC had alleged that the telemarketer made illegal sales calls, falsely suggested that it represented automobile dealers and manufacturers, and made deceptive claims about expensive extended warranties. The operators were ultimately banned from selling extended auto warranties.
Consumers should remain cautious when an unexpected caller claims a vehicle warranty is about to expire, pressures them to purchase coverage immediately, or implies an affiliation with a vehicle manufacturer or dealership that cannot be independently verified.
Top 5 States With the Most Robocalls
According to the YouMail Robocall Index, Americans received approximately 52.48 billion robocalls in 2025. Texas received the highest estimated number of robocalls, followed by Florida, California, Georgia, and New York. Together, these five states received approximately 19.9 billion robocalls, accounting for almost 38% of all estimated robocalls nationwide during 2025.
1. Texas
Texas received more robocalls than any other state in 2025, with an estimated 6.11 billion calls. That was down approximately 5.5% from 6.46 billion robocalls in 2024.
Texas alone accounted for approximately 11.6% of all estimated robocalls placed nationwide during 2025. Its large population contributes to the state's high total call volume, so the figure should not be interpreted as meaning an individual Texas resident necessarily receives more robocalls than residents of every other state.
Still, receiving more than six billion estimated robocalls in a single year demonstrates the scale of unwanted and automated calling activity affecting telephone users across the state.
2. Florida
Florida ranked second, with approximately 4.02 billion estimated robocalls in 2025. That represented a decrease of about 4.1% from the 4.19 billion calls estimated in 2024.
Florida accounted for approximately 7.7% of estimated U.S. robocall volume during the year.
The state also ranks highly in government complaint data. According to the FTC's fiscal year 2025 National Do Not Call Registry Data Book, Florida recorded 933 Do Not Call complaints per 100,000 residents, making it one of the states with the highest complaint rates in the country.
3. California
California received approximately 3.99 billion robocalls in 2025, placing it third nationwide. This was down from approximately 4.33 billion calls in 2024, a decline of about 7.8%.
California accounted for approximately 7.6% of estimated robocalls nationwide during 2025.
Although nearly four billion calls remains an enormous figure, California experienced the largest year over year percentage decline among the five states with the highest total robocall volumes.
As with Texas, California's population is an important consideration. Total robocall volume measures the number of calls reaching numbers within the state, rather than the average number received by an individual resident.
4. Georgia
Georgia received approximately 3.34 billion robocalls in 2025, making it the fourth most affected state by total estimated volume. Unlike most of the other states in the top five, Georgia experienced an increase compared with the previous year.
YouMail estimated approximately 3.29 billion robocalls in Georgia in 2024, meaning the state's total increased by about 1.6% in 2025. (robocallindex.com)
Georgia accounted for roughly 6.4% of all estimated U.S. robocalls during the year, despite having a considerably smaller population than Texas, Florida, or California.
That makes Georgia particularly notable in the national robocall data. While overall U.S. robocall volume was slightly lower in 2025 than in 2024, Georgia moved in the opposite direction.
5. New York
New York rounded out the five states with the highest estimated robocall volume in 2025, receiving approximately 2.46 billion calls. That was down from approximately 2.53 billion calls in 2024, representing a decline of about 2.9%. (robocallindex.com)
New York accounted for approximately 4.7% of nationwide estimated robocall volume during the year.
Although the state's total decreased, more than 2.4 billion automated calls in a single year demonstrates that robocalls remain a substantial issue even in states where annual volume is trending downward.
Overall, four of the five states with the highest robocall volumes experienced declines between 2024 and 2025. Georgia was the exception, recording a modest increase of approximately 1.6%. Across the United States, YouMail estimated 52.48 billion robocalls in 2025, compared with approximately 52.77 billion in 2024, a nationwide decrease of about 0.5%.
How Much Money Are Americans Losing to Phone Scams?
Robocall volume and fraud loss are also separate measurements. Not every robocall is fraudulent, and not every fraud begins with a robocall.
With that distinction in mind, the latest FTC data show that Americans reported extraordinary overall fraud losses in 2025.
The FTC received approximately 3 million fraud reports during 2025, with consumers reporting $15.9 billion in total losses, up from more than $12 billion in 2024. That represents roughly a 32% increase in reported losses in only one year. Investment scams generated the greatest financial loss, at approximately $7.9 billion, while imposter scams produced more than $3.5 billion in reported losses.
Telephone initiated scams remain particularly costly. According to data cited by the U.S. Congress Joint Economic Committee from the FTC, the median reported loss for fraud that began with a phone call was $1,835 per victim in 2025. Phone calls were also the third most frequently reported method scammers used to initiate contact.
Older adults remain an especially important group to protect. The FTC reported that adults aged 60 and older lost more than $3 billion to fraud in 2025.
These figures cover fraud more broadly and should not be described as money lost specifically to robocalls. However, they show why fraudulent and impersonation calls deserve attention even when overall robocall volume moves downward.
Additional Robocall Statistics to Know in 2026
The latest data show that the robocall problem is changing rather than disappearing.
Americans received approximately 52.5 billion robocalls in 2025, compared with approximately 52.8 billion in 2024. YouMail estimates show that annual robocall volume has remained around the 50 billion range for several years.
More importantly, the composition of those calls changed. YouMail estimated 29.6 billion scam and telemarketing robocalls during 2025, up 15.4% from the previous year and representing 57% of all robocalls. Meanwhile, notifications and payment reminders declined.
By August 2026, nationwide monthly volume had fallen to approximately 3.89 billion calls, 10% below July. The rolling 12 month total had declined to approximately 48.5 billion calls, which YouMail described as the lowest rolling 12 month total since August 2022.
Regulators also continue to target the telecommunications infrastructure used to transmit illegal calls. On September 2, 2026, the FCC removed 14 voice service providers from its Robocall Mitigation Database for failing to comply with its certification requirements and ordered other U.S. providers to block traffic from those companies.
These developments suggest that enforcement and call authentication measures can affect robocall traffic, but billions of automated calls continue to reach U.S. consumers every month.
How to Avoid Robocall and Phone Scams
An unexpected phone call should never be treated as trustworthy solely because the caller knows your name, address, account provider, vehicle information, or other personal details. Caller ID can also be spoofed.
If an unexpected caller claims to represent your bank, utility company, government agency, insurance provider, or another organization, end the call and contact the organization independently using a telephone number you already know or one listed on its official website or statement.
Be especially suspicious of callers who create a sense of urgency or demand payment through gift cards, cryptocurrency, wire transfers, or payment apps. Those payment methods are frequently associated with scams because recovering the money can be extremely difficult.
Register Your Number With the National Do Not Call Registry
Consumers can register their telephone numbers with the National Do Not Call Registry free of charge.
As of September 30, 2025, approximately 258.5 million phone numbers were actively registered. Telemarketers covered by the rules are required to remove newly registered numbers from their calling lists at least every 31 days.
Registration will not stop criminals who deliberately ignore U.S. telemarketing laws, but it can reduce legitimate unsolicited sales calls and makes it easier for consumers to report potential violations.
The FTC also notes that, with limited exceptions, telemarketing robocalls that are sales calls are illegal unless the company has the consumer's written permission to call.
Consumers can report unwanted telemarketing calls through the FTC's Do Not Call system and report suspected fraud through the FTC's fraud reporting service.
Consider a Landline Call Blocker
For households that continue to use a traditional landline, call blocking technology can add another layer of protection by automatically rejecting known unwanted numbers and allowing users to build their own block lists.
The current CPR V100K Call Blocker for Landline Phones is designed for analog landlines. According to CPR's current product specifications, it can block up to 100,000 known scam and robocall numbers and allows users to manually block as many as 10,000 additional unwanted callers through its Block Now function. The device does not require an app or monthly subscription, although Caller ID service is required.
No call blocking device can guarantee that every scam call will be stopped, particularly because scammers frequently change or spoof telephone numbers. Combining call blocking technology with cautious call handling, independent verification, and awareness of current scam tactics provides stronger protection than relying on any single measure.
